HAYMAX HOTELS COVID-19 OPERATING AND HEALTH STANDARDS 

HayMax Hotels has a commitment to cleanliness and safety for our employees and guests. During the public health crisis, the following housekeeping guidelines represent best practices for our hotels, in accordance with CDC guidelines. 

It is anticipated that these guidelines and protocols will evolve based on the recommendations of public health authorities and must be done in compliance with any federal, state and local laws.

For more information on our currently Health & Safety Protocols, please visit:
Health & Safety Information

 

GUEST ROOMS

Daily Housekeeping will not be offered, however fresh towel/linen delivery and trash collection can be performed upon request. In anticipation of individual concerns of guests, housekeeping shall not enter a guest room during a stay unless specifically requested, or approved, by the guest, or to comply with established safety protocols. Housekeeping shall maintain the practice of cleaning rooms thoroughly following check-out. Our check-out cleaning and disinfecting protocols require that attention is paid to high-touch, hard nonporous items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, light switches, temperature control panels, alarm clocks, luggage racks and flooring.

REMOVAL OF USED ITEMS

Need fresh towels or linens during your stay? Want the garbage cans cleared out? Please collect the trash you would like us to remove, place used towels/linens in the bags provided, and simply set the bag(s) outside your door for pick up. Then Dial 0 on your in-room phone and we will come pick it up and leave fresh replacements for anything you need right outside your door. Robes and Pool Towels are also available upon request.